Privacy policy

This privacy statement explains how Italtinto Europe SRL, based in Via Zibido,3, 20080 – Zibido San Giacomo, Milan, Italy (“Italtinto Europe SRL“), processes your data, in accordance with European Regulation 2016/679 (“GDPR”) and with the applicable data protection law in Italy referred to in Legislative Decree 196/2003 as updated by Legislative Decree 101/2018 (together with the GDPR, the “Privacy Laws”).

When is your personal data collected?

Your personal data may be collected on the following occasions:

  • if you wish to receive our newletters;
  • if you wish to become a registered customer;
  • if you buy Italtinto Europe SRL products or services in one of our stores or any other social media related to Italtinto Europe SRL (“Internet”);

Who is the controller of your personal data?

Italtinto Europe SRL headquartered in Via Zibido,3, 20080 – Zibido San Giacomo, Milan, Italy – P.IVA 09670160960, will process your personal data, as data controller, to manage marketing activities and the purchase of products.

For the provision of any service related to the sending of newsletters and services related to the sale of products, such as shipping, delivery, management of returns, there will be independent data controllers, appointed responsible by the owner.

What personal data we collect and for what purposes and under what legal bases we process the personal data we collect

Italtinto Europe SRL may process your personal data for the following purposes, in accordance with the following legal bases:

Personal Data’s categories

Name, date of birth, tax number, address, telephone number, email address, purchase details

Name, date of birth, address, telephone number, e-mail address

Name and surname, date of birth, tax code, address, telephone number, e-mail address, purchase details (e.g. purchased products, place, date and time of purchase, delivery details)

Name and surname, e-mail address


Fulfil the legal and other obligations of the authorities: 

  • to register as a registered customer Italtinto Europe SRL that allows you to benefit worldwide from exclusive offers and services for registered customers (you will receive a confirmation email after registration)
  • to fulfill the obligations strictly related to its purchase of a product as a customer, registered or not, and to any subsequent after-sales assistance
  • to carry out marketing and promotional initiatives via e-mail or social media, also using automatic means (for example, you may want to receive newsletters to update on new products)

Legal Base

Fulfilment of a legal obligation:

  • execution of a contract to which the person concerned is a party or execution of pre-contractual measures taken at the request of the same
  • execution of a contract to which the person concerned is a party or execution of pre-contractual measures taken at the request of the same
    with your express consent to the processing for these specific purposes

Italtinto Europe SRL may also process your personal data relating to online browsing history collected during your visits to the website (regardless of whether you are a registered customer or not), using tracking technologies such as “cookies” (for information on the collection of data through cookies, please see our Cookie Policy)

How are your personal data processed and protected? 

Your personal data may be processed electronically or in paper form.  Italtinto Europe SRL will take appropriate measures to ensure that its information is kept safe, used only for the purposes indicated in this privacy policy (and not for any other purpose) and that they can be consulted or corrected at his request.

Italtinto Europe SRL uses appropriate organizational, technical and administrative measures to help protect against the loss, abuse and modification of personal information under its control. However, it is not possible to guarantee the security of data transmission over the Internet or 100% data storage system, so do not send information that you consider confidential by email. It is your personal responsibility to protect your copies of your passwords and their access codes for our online resources.

How long do we keep your personal data?

Your personal data collected to fulfil a legal obligation and to execute the contract will be kept for a period not exceeding that necessary for these purposes and, in any case, not exceeding 10 years after the termination of the contract (for example, following the revocation of registration as a registered customer), after which they will be destroyed or rendered unusable or rendered anonymous.

Is it compulsory or optional to provide personal data and what are the possible consequences of not providing such data?

You must provide your data for the purposes indicated as legal obligations, for registration as a customer and for contractual purposes. If you do not want Italtinto Europe SRL to process your data for these purposes, Italtinto Europe SRL will respect this choice. However, in this case, you will not be able to register and take advantage of the advantages that registration allows (storing orders, suggestions for subsequent purchases, etc.) and buy products online.

Providing data for marketing purposes related to the sending of newsletters is optional. Not providing your data for these purposes will not have negative consequences for you. If you agree that Italtinto Europe SRL will process your personal data for these purposes, you can revoke your consent at any time using the option that appears on each newletter you receive.

How do we share the personal data collected?

Italtinto Europe SRL

will not divulge your personal data, except for data controllers, charged by Italtinto Europe SRL to perform certain services (sending newsletters, invoicing, shipping).

The data you provide for online purchase, such as your credit card data, will be processed exclusively by external suppliers who act as data processors of Italtinto Europe SRL

Your personal data will not be transferred outside the EU.

Your rights to privacy

You have the right to obtain confirmation of the existence or not of personal data concerning you and to request to Italtinto Europe SRL access and rectification or cancellation of personal data or restriction of processing concerning you or to object to the processing of data and the right to data portability.

Your address may be used to send promotional communications relating to products marketed by Italtinto Europe SRL similar to those of which you already benefit. At any time, both initially and in subsequent communications, you may object to the use of your address for this purpose, activating the option present in any communication.

You have the right to lodge a complaint with the Data Protection Authority and/or other competent supervisory authority if you believe that the processing of your personal data violates the Privacy Laws.

To exercise these rights, you can contact Italtinto Europe SRL by sending a request to the following e-mail address: